🆘 Support Center

We're Here to Help

Get your website live with our expert support team. From setup to customization, we'll guide you through every step of the process.

Get Support

Choose the support channel that works best for you

Recommended

Live Chat

Get instant help with our live chat support

Response Time:Instant
Availability:24/7

Email Support

Send us detailed questions and get comprehensive responses

Response Time:Within 24 hours
Availability:24/7
Recommended

Phone Support

Call us for immediate assistance and guidance

Response Time:Immediate
Availability:Mon-Fri 9AM-6PM

Support Services

Comprehensive support for all your needs

Live Setup Support

We'll help you get your website live and running smoothly

  • Template setup
  • Domain configuration
  • Hosting setup
  • Performance optimization

Technical Support

Get help with technical issues and troubleshooting

  • Bug fixes
  • Performance issues
  • Integration problems
  • Customization help

Training & Guidance

Learn how to use and customize your templates effectively

  • Video tutorials
  • Documentation
  • Best practices
  • Custom development

Frequently Asked Questions

Quick answers to common questions

How do I get my website live?

We'll guide you through the entire process, from template selection to going live. Our team will help you with setup, configuration, and optimization.

What if I need custom features?

We offer custom development services. Contact us with your requirements and we'll provide a custom solution tailored to your needs.

How long does setup take?

Basic setup takes 1-2 hours. For custom features or complex requirements, it may take 1-3 days depending on the scope.

Do you provide ongoing support?

Yes! We provide ongoing support for all our customers. You can reach us anytime through live chat, email, or phone.

Helpful Resources

Learn and troubleshoot on your own

Video Tutorials

Step-by-step video guides for setup and customization

Documentation

Comprehensive documentation for all templates and features

Knowledge Base

Searchable knowledge base with common questions and solutions

Need Immediate Help?

Our support team is ready to help you get your website live.